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California Teleservices Incorporated Philippines
Date Updated: 2006-07-23
Description: California Teleservices Incorporated (CTI) provides businesses with the industry leading telephone-based customer support solution at costs far less than industry averages using custom developed technology; California Teleservices Incorporated (CTI) is able to provide customers with a powerful tool for customer relationship management. By employing a rapid application development tool, California Teleservices Incorporated (CTI) can create multi-lingual customized scripts to suit the customer's specific needs. Furthermore, California Teleservices Incorporated (CTI) can seamlessly integrate its solutions into the clients' systems to increase efficiencies and reduce costs.
California Teleservices Incorporated currently operates two contact centers dedicated to servicing clients in English, Chinese and Spanish. All California Teleservices Incorporated (CTI) agents must successfully complete a rigorous training program and successfully pass a spelling and computer proficiency tests prior to proceeding to client specific training. Agents receive continuous additional training and are quality controlled daily.
California Teleservices Incorporated provides companies with results you can't ignore:
• State of the art technologies
• Significant cost savings
• Multi-lingual support: English, Spanish, Chinese, etc.
• Access to a large pool of highly educated 'accent minimized' agents
• Training is thorough and focused on your business
• Quality assurance process consists of daily monitoring of each agent's performance
• Enhanced reporting capabilities
• Remote and local live agent monitoring
• Voice recording
• Security
California Teleservices Incorporated Philippines Business Addresses:
California Teleservices Incorporated
Rm. 5th Floor Jocfer Bldg.,
Commonwealth Ave., Quezon City
Philippines
Phone:(632) 454-49-00; 454-4935
Fax.: (632) 454-4937
California Teleservices Incorporated Philippines Jobs/Careers:
Inbound Outbound Telespecialists
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